AI-powered ordering assistant
Your best service,
at every table.
Culanova is an AI ordering assistant that captures the order and brings your best menu knowledge into every guest conversation.
Warm. Modern. Elevated. Human.
Two moments pull your team away from the table.
Taking the order and answering the question both compete for the attention that should stay with the guest.
Taking the order
Heads down in a pad or a screen while the guest is still talking. Eye contact goes, details get missed, and the table waits while someone works out where the special request belongs.
- “No onion, add bacon.”
- “Can we swap the chips for salad?”
- “Actually, make that two.”
Answering the question
Ingredients, allergens, where things come from, what goes with what. It is a lot for anyone to learn, especially when they are new. If they don't know the answer, they have to step away from the table and find someone who does.
- “Is there dairy in this?”
- “Where does the beef come from?”
- “Which of these would you have?”
What that costs
Longer waits
The table pauses while details are recorded or answers are found.
Avoidable mistakes
Important details are easier to miss when attention is split.
Missed recommendations
A question without an answer is a recommendation lost.
Longer to build confidence
New starters have more to hold in their heads while they learn.
Support that stays in the background.
Culanova captures the order and brings the right menu knowledge into each exchange, leaving your team free to focus on the guest.
01
It follows the conversation
The order takes shape as the guest speaks, leaving your team free to stay in the conversation.
02
It knows the menu
Ingredients, allergens, substitutions and what the kitchen has today. The answer reaches your team in seconds.
03
Your team stays in control
A quick review before the order reaches the kitchen. If Culanova isn't certain, it asks rather than guessing.
Your team gets back to what matters: running the room.
Less waiting
The order is captured while it is being said, without a second trip to a screen.
Fewer mistakes
What the guest said is what the kitchen gets. Where Culanova is unsure, it asks instead of guessing.
Better answers
Your best menu knowledge, available to every team member at the table.
Faster confidence
New starters get help with the details while they learn the menu and your way of working.
For every team behind the guest experience.
Guests benefit most of all, usually without ever touching it.
Front-of-house teams
More present, more informed, more confident. Less to hold in your head, and less to do while someone is talking to you.
Present at the table, not in the terminal.
Managers
Consistent service while new starters build experience, with the same menu knowledge available to whoever is on tonight.
Senior staff leading service, not fixing it.
Restaurant groups
One way of working across every venue, without flattening what makes each of them worth visiting.
The same standard in every room.
Smart dining, beautifully simple.
Tell us about your venue and we’ll walk you through how Culanova would work during your service.